CRM Services

The focus of our CRM consulting services is toward integrating our client’s existing customer service and call center applications with the best breed of tools and technologies available today.

The VortalSoft CRM service is a tactical solution offering, designed to help clients select and customize the right CRM strategy and tools suitable for their environment. VortalSoft helps clients strategize why and how integrated CRM solutions can add value to their business.

Core business and technology focus include:

  1. Customer Management
  2. Application Development
  3. Implementation Services
  4. Seamless Integration between Channels
  5. Siebel, SalesLogix, Concerto, Avaya, Nortel, Siemens, Clarify
  6. Call Center Management
  7. Computer Telephony Integration (CTI)
  8. Integrated Voice Response Systems
  9. E-Mail Integration

Please contact us for further details.